Frequently asked questions
How does Pure Form Actives support mental health?
With every order, $1 is donated directly to mental health organisations to help fund support services and initiatives.
Beyond donations, we create products and campaigns designed to encourage positivity, self-care, and greater awareness around mental health. Our goal is to spark meaningful conversations and make mental wellbeing something people feel supported in prioritising every day.
Do you ship internationally?
Unfortunately, we currently only ship within Australia but we're hoping to expand in the near future.
How long will my order take to arrive?
Domestic orders typically take 3-7 business days, depending on your location.
Can I exchange or return an item?
Yes! We accept returns and exchanges within 14 days of purchase, provided items are unworn, unwashed, and with original tags. Please see our Returns & Exchanges policy for full details.
How can I collaborate with Pure Form Actives?
We love working with like-minded individuals who share our passion for mental health awareness. Please DM us on Instagram or contact us via email to discuss collaboration opportunities.